Away day looks to the future

Last week we had our first team away day to celebrate our successes and look to the future.

We talked about some of the big challenges over the next 12 months - especially the looming rise in the price cap.

The depth of knowledge and skills across the team was a delight to see throughout the discussions. And this a key element that enables us to develop forward thinking and responsive projects that support households.

As a result of our session we are shortly going to be launching a new campaign - 'don't wait until winter' - to encourage households to get ahead by fixing their tariffs, applying for grant funding and doing everything they can to reduce bills now.

And it was a joy to discuss all of this at the wonderful Lancaster University Forrest Hills venue. A brilliant meeting space set in the countryside of south Lancaster.